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Insightful & Innovative Business leader focused on the success and experience of her customers.


Several years’ experience growing revenue through customer success, creating high impact teams, transformational solutions, and cost reduction, for leading organizations in the financial and service delivery industries. Laurie has a track record of global cross-technology leadership across all core business functions with an emphasis on focused business outcomes, operations, diversity, and productivity and performance improvement across verticals.


A motivational and decisive leader with a highly impactful management style able to attract top talent and build strong teams. Top-flight problem-solving and decision-making talents allow her to demonstrate a unique ability in leading very agile teams in disruptive environments while extracting the best from her people, the technology, the organization, and the environment. She successfully leads Global teams through strategic thinking while running efficient, and very effective complex projects.

​Current Position

Customer Success Director

Cisco Systems - Global Enterprise Segment

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